Delivery FAQs

How Much will Delivery Cost me?


Our delivery rate is ₦800, However, delivery is free for orders above ₦18,000. All other orders will be based on the weight of the item(s) been delivered. Check ‘Delivery’ for rates.

How can I track the delivery of my order?


You can track your delivery using your tracking number.

What happens if there is nobody to receive my order when the courier delivers to me?


Your order will be returned to our office and may attract additional cost for delivery.

Where do you deliver to?


We deliver anywhere within Lagos with an ambition to spread Nationwide.

How will my order(s) get to me?


Your order will be sent through a courier.

General FAQs

Must I have an account to shop?


Yes. Your account makes it much easier for you to shop and pay for your order. It also saves you time each time you shop with us.

Is it safe to shop online?


It is very safe to shop with us. At Retail Therapy Online, we ensure safe transactions as your happiness is our objective.

How do I know my order has been confirmed?


When you place an order, you receive a confirmation invoice which contains details of your order.

Is it possible to order a product that is 'out of stock'?


No, a product out of stock is no longer available.

Is it possible to order a product that is 'out of stock'?


No, a product out of stock is no longer available.

Click on Any of The Links Below to Know More About other FAQs